Technical Support Staffing

In general, technical support is available Monday - Friday from 9:00 to 5:30. Service for true emergencies is available at most other times. Below is the staffing schedule for the current year with any exceptions noted.

If you call for technical support during non-staffed hours, please leave a message that includes your telephone number. Your call will be returned as soon as possible.


Closed on the following holidays (emergency service subject to availability):  
January 1, 2025 New Year's Day  
January 20, 2025 Martin Luther King Jr. Day  
February 17, 2025 President's Day  
May 26, 2025 Memorial Day  
June 19, 2025 Juneteenth  
July 4, 2025 Independence Day  
September 1, 2025 Labor Day  
October 13, 2025 Indigenous Peoples' Day  
November 11, 2025 Veterans Day  
November 27, 2025 Thanksgiving Day*  
November 28, 2025 Thanksgiving Friday
December 25, 2025 Christmas Day*  
*No emergency service