In general, technical support is available
Monday - Friday from 9:00 to 5:30. Service for true
emergencies is available at most other times. Below
is the staffing schedule for the current year with
any exceptions noted.
If you call for technical support during non-staffed hours,
please leave a message that includes your telephone
number. Your call will be returned as soon as possible.
Closed on the following
holidays (emergency service
subject to availability):
January 1, 2025
New Year's Day
January 20, 2025
Martin Luther King Jr. Day
February 17, 2025
President's Day
May 26, 2025
Memorial Day
June 19, 2025
Juneteenth
July 4, 2025
Independence Day
September 1, 2025
Labor Day
October 13, 2025
Indigenous Peoples' Day
November 11, 2025
Veterans Day
November 27, 2025
Thanksgiving Day*
November 28, 2025
Thanksgiving Friday
December 25, 2025
Christmas Day*
*No emergency service
Contact:
Phone: (781) 667-0662 Mailing Address Only:
23 Essex Street #760814
Melrose, MA 02176